Dedicated IT Solutions

Dedicated Off-Site IT Solutions: 

We understand the importance of integrating business applications and support servicesto ensure increased efficiency. The IT support services we provide not only increase the performance of your systems, but also reduce operating and various other overhead costs.

AuroSys provides IT Support for every area of your company, be it networking, software, consulting or back up. We understand that your company needs vary depending on size, and a number of other factors. When your company experiences a network crash, vital information can be lost, and the efficiency of the workplace drops significantly.

So, this is what we have for you:

IT Support for Continuous Business Improvement: Flexibility can be instrumental in the long run when it comes to network system management. With flexible IT support, you can ensure your systems will run smoothly for daily business operations. We provide advisory continuous monitoring and disaster recovery solutions to keep your business going.

Worry-Free IT Solutions for Your Business: AuroSys takes away the worries and trials of handling network issues – from connectivity problems to server down times. You can depend on our service desk for all your network technology needs. 

Professional and Friendly Staff:  When you need support, you won’t be talking to an answering machine. We’ll connect you directly to a dedicated IT Manager assigned to you to discuss your problem and provide feasible solutions. Our support team has extensive technical knowledge, so you can ask us about anything related to IT. Our support desk is always available to provide uninterrupted IT services when you need it the most.

Expert Consultation: We have a dedicated team of more than 10 support consultants. You can access this team via phone, email, the voip or our 24×7 online customer portal. The team is committed to providing a range of responsive support services for both our standard and bespoke technology installations. The team strives to resolve issues before they affect service, and delivers support as per the ITIL-standard procedures.

Configuration management: Our team offers controlled installation services for fixes, fix bundles, patches and Advanced Business applications, minimizing the risk of delays and disruption.